Higher Prices? Not A Real Problem In Lead Generation

Wednesday, November 7, 2012

These days, the thought of raising prices can be a very trying decision. But you know that this is a necessity. With the rise in prices and everything, you know that charging a higher fee is a business necessity. The challenge here is in defending your reasons. In terms of B2B leads, there is the higher likelihood that you will lose them. Explaining a higher fee can be daunting for those conducting a lead generation campaign, but if you do know how to explain things, then it will not be too much of a problem. You also need to choose the ideal communication medium to send your message, for example, telemarketing. There are also some basics to remember;

  1. You should be reasonable – raising prices is not evil. As long as your reasons are valid and is a means for you to continue deliver superior customer service, then it is all right. Being reasonable can help you in your appointment setting work, when prospects or customers balk.
  2. You must warn them beforehand – you can have your telemarketers, when they conduct surveys or consultation with current customers about new offers, talk about upcoming increase in prices. This will prepare customers and keep them from bolting when they hear increased prices. 
  3. You can give customers a discount – one way to ensure that your current customers can become viable sales leads is by giving them a discount, even for a short time. It shows that you value their business with you, as well as providing good will.
Take note of these tips, so you will not suffer from a failed lead generation campaign.